The Westin Las Vegas Hotel, Casino and Spa

We chose this hotel because of the heavenly beds and because it was close enough to the strip (about an 8-minute walk), yet not right on the strip, so we could get some peace and quiet. The staff was great and we got plenty of tips to find some good food off the beaten path. Also, the hotel is close enough to the airport to get a cab and skip the shuttle service that is often offered when booking through a third party.

Wegen eines generellen Informtik-Systemfehler könnte ich mein Zimmer erst nach 1 Stunde (um 10.30 Abends betreten. Das Pool war geschlossen wegen eines defekten Pumpe. SPA ist nicht zu empfehlen, komischen Geruch im Dampfbad, schaumiges Whirlpool (sieht nicht sauber aus) und Sauna die könnte nicht mehr als 60 Grad geheizt werden.

I have never seen anything like this!!!I My first room had a safe that not even the hotel technician could open and reeked of mold even though I was told the carpet was changed the month before I arrived! I was charged a $50/day room damage deposit to my Debit card and no one told me about it. I turned on the shower once I checked in and my room filled up with a cloud! I later found out that the mechanical ventilation breaker had been accidentally disconnected by the Internet service provider. That set off three CO alarms in addition to creating all of the mold spores in my room And that was just the beginning... I later also learned that the pool had collapsed into the lobby! How did that happen?!?! Needless to say, I did not go swimming at all. I was given a second room to stay in, but the room key didn't work! I missed 1.5 days of my international business owner's meeting because of the problems I had - during only 2 nights there! When I complained about my third room I was assigned on my second day at this Westin (working safe, but the safe was not bolted to anything, and could be carried out on the room by anyone), and had asked to speak directly to the GM (she never came out of the back office), I demanded a full refund for my four nights. Instead I was told that I was no longer welcome, and that I had to check out. What?!?! I already WAS checking out, and I wanted a full refund! Instead they kept a hold on my debit Visa for the damage deposit of $200 ($50 times 4 nights) that didn't clear until I had already flown back east! 4 car burglaries in 2 nights (thank GOD I didn't rent a vehicle on this trip)! 2 rooms with mold, damaged furniture, including a desk that looked like a frat party had opened every beer bottle on the edge of it!!! DO NOT STAY HERE! NOT A SAFE PLACE TO STAY!

In Vegas one expects the casinos at every turn. This hotel was, of course, no exception. In order to get to the registration desk, you have to walk through a maze of slot machines, smokers, and the bar. It's the same at all hotels in Las Vegas, but not something I like having to do. Room was clean and comfortable, large construction site outside my window wasn't the nicest view nor was the beeping of the construction machines as they backed up every few minutes. Toilet didn't shut off by itself and facet leaked, had to contact front desk, who were nice about it and fixed it AND gave me a credit on the room for my trouble. Staff was very courteous and respectful even if I'm not a high roller! Check out was easy. Location was good, close to the "strip", but not too close, so it was relatively quiet at night.

The hotel was well located for me as I was attending a conference in the hotel. It is just off the main drag and a short walk to the casinos. The staff is friendly and the restaurant was good. The room quality was sub standard for a Westin class hotel. It is like an old HI that they dressed up. The first night the heat did not work and they had to call engineering to fix it the next day. Most troubling was the hidden "Hotel Services Fee & Tax" that is tacked on to the cost of the hotel. Shoppers should beware that this cost is over and above what Orb will charge you. You can expect an additional $13/night for this fee. I find this hidden fee practice deceptive and I will not return or recommend this hotel to anyone.

This hotel was very disappointing, especially for a Westin. It is "old" with some updates. The TV was an old Zenith tube type...Not even a flat screen LCD. My room overlooked the roof of the lower part of the hotel. Noisy condensers, et al. The internet connection, operated by Cox, failed twice and changed the access password twice within 24 hours. Useless. I travel extensively and have stayed at many Westin hotels worldwide. This hotel is not worthy of Westin.

Beware I got robbed at the Westin Casuarina. My Fiancée and I were awakened at 6:30AM to a maid unannounced in our room facing away from us toward the dresser. She was startled and asked if we need anything from housekeeping. We said no. Housekeeping came back about 8:30 and knocked this time. I found it strange that a maid entered the room at 6:30 and didn't knock, called down to the front desk and they gave me a 12 dollar credit. When I was getting ready to check out that day I noticed my wallet and all my cash was gone from the same dresser that maid was standing over. Reported to the front desk who notified security and filled out a report. Security shift supervisor Terry was a really good guy. Investigated the swipe history of the door lock as well as housekeeping staff for that night. The 2 maids on staff that shift did not match the description of the woman that was in our room at 6:30AM. Turns out the door wasn't working properly and didn't close all the way. The woman didn't work for the Westin and he confirmed that we had been robbed. Here is the suspicious part. The woman had the same uniform as the other housekeepers which my Fiancée got a good look at and gave a perfect description of the woman (They refused to review video surveilence). Second, our room was on the 12th floor toward the end of the hallway. She knew exactly where to go. If she wasn't a current employee she most certainly knew our door didn't work properly so she worked there before or a current employee was in on it. I got a call from the director of security and an email from the GM threatening to sue me for this review saying there was nothing wrong with thier door and saying I "Declared war against the property by posting this review before giving them a chance to investigate (I gave them a week with no call)'. They have opted to deny any responsibilibilty or the fact they have a security issue, instead victimizing me further and questioning the validity of the incident saying that there was no proof it happened other than mine and my fiancee's statements. So unprofessional.

Nice hotel but needs upgrading. Would not call it an upscale hotel when compared to the "big boys". Very friendly & accommodating staff. Rooms clean and typical size, nothing exciting. Wish Wi-Fi was free. Very nice spa and ok gym. Good thing within reasonable walking distance to Bally, Paris, etc. because not really a hotel for "gaming" but for "staying". Able to see New Year's fireworks if go to top floor.

I definitely hated the Westin chain after my last experience. One of the rooms smelled bad and they couldn't find another room for me and had to suck it up!

hotel is in a good location in the middle of the strip. it is also nice being a little off the strip u dont get all the foot traffic u get off of the main strip. which makes it a lot more peaceful.